窓口業務｜Bank Counter｜2019/12/27

銀行の窓口に保険の申込みと支払いをしようとした。30分待って、そもそも申込みの必要書類が不足していることがわかった。その書類を取り寄せ再度銀行に訪れたが、必要なものはそれだけでなく、その他２点必要だったみたいだ。なんとかそれをそろえたら、記入が間違っていることが判明した。訂正印で真っ赤になった申請用紙がようやく完成したら、こんどは支払いがうまくいかない。さらに訂正印を押してようやく手続きが終了した。合計３時間30分銀行で格闘していたことになる。手続きをしてくれた窓口の人もずっとかかりっきりで営業時間終了との時間との戦い。これだけオンラインが発達しているのだから、きっと５年後にはそれも懐かしくなるのだろうなぁ。

I tried to apply and pay for insurance at a bank counter. After waiting for 30 minutes, it turned out that the necessary documents for application were lacking. I got the documents and went to the bank again, but needed documents were not only that, two other things were needed. When I managed to do so, I found that the application was incorrect. Finally the red-colored application form has been completed, but the payment was not be successful. The process was finally completed with the correction stamp. I was wrestling with the bank for a total of 3 hours and 30 minutes. The person at the counter who took care of the procedure was much more involved and had a fight with the end of business hours. With so much online development, I'm sure it will be missed in five years.